Kia cee'd 1.6 CRDi GT-Line

I had a very positive experience buying a car from Kia Solihull. The whole process was very professional. The staff had put in place excellent COVID safety measures (cleaning and social distancing) which helped me to feel confident when going for a test drive. I would like to say a big thank you to Lyndon and Matthew for their help in making the test drive and purchase go smoothly. I would highly recommend this garage to others.

As ever I havereceived excellent service at Solihull Kia. Courtesy car provided was clean andup to date. I was kept informed at all times.

A great dealership with all members of staff always friendly and willing to help.
Great communication and always very helpful through the process of ordering car
Ian and Grant both went out their way to make the purchase and delivery of car as smooth as possible through a difficult time with lockdown etc and it was much appreciated.

Great service
All staff were very helpful polite and carering why covid is going on
The man who handed the car to my son and me he was very nice and explained why he couldn't give us test drive with covid really lovely man

Basically due to the professional, friendly approach.Not a pressure sale in any way, the vehicles on offer by KIA are excellentvalue and the styling is great. The deals available make it all a veryattractive package. Plenty of coffee on offer too!

Excellent servicewithout pressure, flexibility and availability of a suitable vehicle at shortnotice.

Lee was friendly and approachable. I never feltpressured to buy extras. I knew what I wanted and he recognised that. Heexplained all the paperwork. Telephoned re the progress of my vehiclecompletion even when he was officially on a day off. On collection day hepatiently showed me all the gadgets that were new to me and shared in theexciting experience!

Made the whole experience a pleasure, Grant was great nothing too much trouble, and the cars a dream

My partner and I have purchased 2 cars from the Solihull branch over the years, super impressed by the service received and attention to detail. All MOT’s and services have been completed within the selected time frames without any issues. Staff are incredibly knowledgable and friendly.

We’ve also recommended the branch to our family and friends!.

Your product is of high quality and I feel verycomfortable recommending it also the staff are friendly and efficient

Lyndon was excellent; knowledge wise he was very good.His personal service, communication skills, and attention to detail ensured Ibought the car. Really genuine and a pleasure to deal with. Deepak was alsogreat, interested in my activities and experiences

My car was serviced for the 5th time at Kia Solihull on 29th January ,I have always had great service at Kia ,everyone is friendly and helpful ,the whole team are ready to help in anyway they can ,
Lucy picked my car up and returned it ,she is very friendly and professional a lovely young lady ,
Many thanks
Jean

All the staff veryfriendly to myself and my 5 year old daughter she has even promised to go backand show them all her merit badges when she gets them from brownies.(it was herfirst time at brownies the day we got the car)

The manager Paul Brewer and his team are great. They have been very helpful, especially Paul. Customer service is key and they smashed it. And with all my silly questions, never once made me feel stupid ?? I would highly recommend these guys for a fuss free, enjoyable experience.

 Your salespeople aren’t pushy which I really appreciate. Most of my friends are women and when buying a car the thing they hate the most is a male being condescending. That’s not my experience at Kia.

Top marks to Allen Kia, a professional approach to customer service from start to finish including the following of COVID guidelines.
Very much appreciated.
Since buying our Kia Rio five years ago we have been treated exceptionally well, not the biggest nor most expensive car in the showroom but nonetheless we have been looked after very well.

It was easy to book a convenient appointment. Theservice was done efficiently while I waited.

Lyndon Jackson - he was friendly, funny, informativeand helped me make the right choice. As a woman on my own someone could haveeasily taken advantage, but he took the time and along with his manager helpedme with every step, advising me on the perfect car. I am very grateful toLyndon.

I have bought numerous cars from Paul over the years and have always received top customer service. I wouldn’t go anywhere else.

Staff have been professional at every interaction.
Communication has been clear throughout the process.
Good systems in place for customer and staff safety (PPE, social distancing etc)

Overall experiencewas straight forward and I wasn't given promises that couldn't be delivered.