From the initial call with Jamie Woodland at Snows Kia Guilford, we had the best sales experience. Accommodated us even though we were late to visit on both our appointments, fully knowledgeable on the vehicle (we were new to electric cars and had very little knowledge ourselves). Answered all our questions, even post purchasing the car, was not 'pushy' on the sale, very nice person to deal with. Test drive was relaxed and not rushed, very kind and friendly sales team. Extremely happy with our purchase of a kia for my son (pictured) with an added bonus of a great sales experience which is very rare these days, thanks for all your help Jamie, kind regard Mr Bharat Gorasia.
Bharat Gorasia
We have recently bought a Kia Picanto from Fran at Snows in Guildford. The service was excellent and we use several other garages for other cars to compare with. No heavy sales, and service is tailored to the customer. A very pleasant buying experience and can highly recommend Fran and her Manager Leon.
A great little car too
Ann
“Exceptional experience at Kia snows. From start to finish, the staff was knowledgeable, friendly, and professional. My salesperson went above and beyond to find the perfect car for me. The dealership had a wide selection, and the buying process was smooth. Highly recommend Kia snows for anyone in search of a new ride!”
Deep Patel
First time going to Snows of Guildford to buy my first Kia, and all I can say is that the customer service has been absolutely fantastic! From communicating on when my car was arriving, to completing the paperwork, you couldn't fault the professionalism and friendliness of the staff! A BIG thank you to Simon M., Aston C. Dave in Service Booking and the Aftersales manager whose sense of humour was great (sorry can't recall your name).
I have complete confidence in using this branch going forward; which is less than I can say for one of the other large brands I've been using for 10 yrs.
Pop in you won't regret it!
Lisa
Lisa Bennett
We were well relieved and looked after. The salesman (Jamie) was very helpful but not too pushy.
Anonymous
Had my car serviced here today. Very friendly team and special shout out to Shane the technician who worked on my car. Very nice chatting to him and thanks to him for his care and attention on my vehicle. Also, Jamie who is extremely customer focussed and helped me tremendously last year with my car choice. On that occasion, it didn't result in me purchasing a vehicle from this dealership but that was purely because of supply difficulties at that time. I will likely be looking for a Kia for my wife within the next 12 months and Jamie will definitely be my first point of contact.
Anonymous
Very happy indeed with the service received at snows and in particular with Jamie Woodland who helped me find the right car for my needs. Jamie was patient , informative not pushy and generally a nice person to deal with. Thank you Jamie
Anonymous
Aston v helpful efficient & patient. Thanks!
Anonymous
Fran Downes provided us with an outstanding buying experience. Her friendliness, combined with a great professional attitude, was very refreshing.
Anonymous
What can I say about Snows Guildford …Aston was brilliant, he didn’t pressure us in to purchasing a car and he was so patient with us as we couldn’t make up our minds on which car to purchase, in the end it was the Sportage. From start to finish part exchanging our car to the purchase of the new one was painless. Looking forward to picking it up on Friday. Thank you Aston.
Anonymous
What can I say about Snows Guildford …Aston was brilliant, he didn’t pressure us in to purchasing a car and he was so patient with us as we couldn’t make up our minds on which car to purchase, in the end it was the Sportage. From start to finish part exchanging our car to the purchase of the new one was painless. Looking forward to picking it up on Friday. Thank you Aston.
Anonymous
Ashley at Snows was great with us from stat to finish, kept us up to date with the progress of our vehicle
Anonymous