I had a very good experience with Kia dealership in Brentford. I have purchased my second car with them. Service wise Mr Jaydev was very helpful and he fulfilled the needs of my car along with giving excellent customer service and support by all means. I would strongly recommend to go at this dealership and speak to him for any service or sales related work. Strongly recommend as I come all the way from Wembley even though there is one dealership in Colindale.

We recently visited Kia to test drive a car, and Nihal guided us through the entire process. He answered all of our questions, was incredibly helpful, and genuinely lovely throughout. Buying a car can often feel overwhelming, but Nihal made everything seamless and stress free from start to finish.

Thank you so much, Nihal! Your professionalism, knowledge, and friendly approach made all the difference. A top guy and a real credit to Kia!!!

I had a great experience with Simon Anderson at this Kia dealership. He was friendly, helpful, and quick to respond to follow up questions. There was absolutely no sales pressure, just honest advice and excellent customer service throughout. I would highly recommend Simon and this Kia garage to anyone considering a new car.

I went into GWR Kia in Brentford not knowing what to expect. We were greeted by a lovely receptionist who catered to my son and me while we waited for a sales representative. She introduced us to Simon, who also took great care of our needs. Within a few hours and after a test drive, we purchased our new family car!

The office is extremely bright, clean, and feels very modern. The customer service was excellent. The manager personally shook our hands and greeted us. Our family wants to thank everyone for making this experience of purchasing a car so smooth, pleasant, and exciting for us. We 100% recommend GWR Kia!

Professional, Helpful Service and a Top-Notch Buying Experience.

I had a really positive experience working with Yurii at GWR. From the start, he was professional, knowledgeable, and genuinely helpful without being pushy. He took the time to walk me through the options, answered all my questions clearly, and made the whole appointment feel well-structured and efficient.

What stood out most was the quality of the presentation and the overall approach—everything felt transparent and customer-focused, which I really appreciated.

Although I ended up exploring another option that better matched my current situation, I’d absolutely consider coming back to GWR in the future thanks to this experience. Highly recommended.

We recently collected a new car for my mum and dad from Kia, and Simon Anderson made the whole experience excellent from start to finish. He was incredibly helpful, patient, and took the time to go through every detail with them carefully.

Simon explained all the features of the car in great detail and made sure my parents felt comfortable and confident before driving away. Nothing felt rushed, and his customer service was outstanding throughout.

Overall, the atmosphere at Kia was very welcoming, and all the staff were friendly, approachable, and helpful, which made the experience even better.

We would highly recommend Simon Anderson to anyone looking to buy a car from Kia — a genuinely professional and friendly experience. Thank you again!

I had a great experience with Mr. Ray. He was extremely helpful, professional, and patient throughout the entire process. He took the time to answer all my questions and made sure I felt confident in my decisions. His knowledge and friendly attitude made everything smooth and stress-free. I really appreciate his support and would highly recommend him to anyone looking for excellent service.

Buying a new car is a big deal. Service and experience should be great. It was! Charlie (Crouch) was brilliant. He even surprised us by unveiling the car in the showroom. A really nice touch. Well done to all at KIA Brentford 10/10! (Or 5 out of 5 stars!)

From the moment you walk into the Kia Brentford showroom, there’s a really welcoming, positive energy. You can help yourself to tea, coffee and drinks, and there’s a comfortable seating area with sofas, tables and chairs which makes the whole experience feel relaxed and unpressured. The staff are lovely from the minute you arrive. Mario, the Motability specialist, was exceptional. Not just in how knowledgeable and efficient he is at his job, but in the way he shows up as a human being. His kindness, patience and genuine empathy go far beyond what you would expect in a customer setting.
He took the time to truly listen and respond with such care and insight, in a way that was deeply moving and left a lasting impression. It’s rare to come across someone who brings that level of humanity into their work.
Mario is an absolute credit to the team, he genuinely restored my faith in how kind people can be. Thank you

Great experience buying a Kia Assured car from GWR.

A special thanks to Ven Condegma! for making the whole process so smooth and seamless. From day one, communication was clear and prompt, and the detailed video of the car really stood out. He was patient, answered all my questions about the car and process, and was very transparent throughout.

What made it different from my past experiences in the UK was how friendly and honest everyone involved was—no upselling, no pressure, just clear information and guidance. He also kindly accommodated multiple schedule changes, which I really appreciated.

Overall, a trustworthy and hassle-free experience—highly recommend!

I had a fantastic experience at Kia Brentford and would highly recommend them. From the moment I arrived, the team was welcoming, friendly, and very efficient. They made the whole process smooth and stress-free. I had the opportunity to test drive the Kia EV3, which is an excellent car, and the experience was made even better thanks to Charlie Crouch. He was extremely knowledgeable, providing clear and helpful information throughout the test drive, and was happy to answer all my questions. What really stood out was the dedication of the sales team. They went above and beyond to secure a great deal for me, even taking the time to continue working after normal business hours. That level of effort and customer care is truly appreciated. Overall, a very positive experience. I’m very grateful for their support and would definitely recommend Kia Brentford to anyone considering a new car.