I am writing to praise formally Cara Barneson her sales technique and manner. In my opinion, she is a very able salesperson who has honesty, believability, understanding and attention to detail asher cornerstone. Her manner in dealing with us was patient, kind and neverrushed. I have bought 4 cars from your garage and will return to buy a fifthnext year. She is the reason why your garage stood out from among the fiveother dealerships that I visited recently (2 of them Kia). All the promises shemade were fulfilled, nothing was promised that could not be delivered. She wasdynamic, active and got the details that needed sorted out completed in atimely fashion. Above all she kept in contact, which is something I findreassuringly pleasant in the world of car sales, without being pushy or wantingto close the deal in a rushed fashion. That kind of sales-speak is transparentand usually makes me go elsewhere. In my opinion, if the offer is too good tomiss today, or if the manager has a special on for today only or if there areother people interested then I realise that I am better off away from the deal.She was honest and truthful. This is reassuringly refreshing.
The car was ready on time, handed overprofessionally and with good humour.
Your advertisement states – ‘we treat ourcustomers like family’; in this case I feel valued and will return to yourbusiness for future dealings.
I will also speak about our treatment toothers.