We purchased a Kia Niro in September. We are very pleased with it. The staff member Dion was extremely helpful. The after service is brilliant. We would highly recommend Kia. We would like to wish the staff a very merry Christmas and a prosperous 2025. Phillip Johns
Andrew at Gravells was most helpful and pleasant. He run through the operation of my new Kia Nero and made sure I was happy with all the controls before I left on my journey home. Many thanks Andrew Keith Blake
I recently purchased my first Kia from Gravells. Thank you to Sam Fitzer for his help and support and for making it a smooth process from start to finish. Abi James
Comprehensive service from sales dept. Got a competitive deal and hassle free trade in. Detailed explanation and talk through of the new car’s features.Very satisfied. Richard Griffiths
Recently changed my car Dion supported me in the process - nothing was too much trouble I felt I was in safe hands. The handover of the vehicle by Andrew went well and Dion even popped in to say hello on his day off. The service at Gravells is exceptional and whilst not my nearest Kia dealership I am more than happy to travel to Hereford where I know I will be well looked after and valued as a customer. Sarah Taylor-Robinson
Bought my new Kia Sorento from Gravells of Hereford. I dealt with Dion Robins - Sales Executive - who gave me an excellent service. He was knowledgeable and kept me regularly informed with the updates of the production and delivery. Nothing was too much of a problem for him and the handover went very smoothly. The other staff in Gravells were also very supportive. I highly recommend them. David Davies
From start to finish a great experience. Listened, responded to questions, helped with decisions, and hit the nail on the head with ordering, delivery and orientation Karen Usher
Sam at Gravells Kia Hereford provided a very professional service, was very informative and had an excellent manner when I recently purchased my first Kia. Highly recommended Amanda Townsend
Fantastic dealership and Paul the salesman was very knowledgeable would buy from them again Kevin Evans
Sam has been extremely helpful with advice and explanations since our first visit to Gravells. We are so grateful to the Gravells Team for "thinking outside of the box" when a major snag occurred during the process of the purchase. Thanks for everything you did to resolve the issues, Team Sam completed a 68 mile round trip to collect us from home to pick up the new car. Much appreciated Sam! We are also extremely grateful to Sam for his after sale care and technical knowledge in explaining many functions and setting up displays on our new car. A very different experience from our previous Kia dealership! Looking forward to continuing our relationship with the Gravells Team and Sam in particular. Sam, you're a star!! Elwyn Powell
I just bought my first Kia from Gravells. Firstly, I love the car. Reliable and thoughtful details that are really functional. Paul was absolutely amazing. So patient and helpful. My car had died on me, so I was in a pretty stressful time but dealing with Gravells was such a smooth and enjoyable process. He really walked me through the car ensuring I knew it and everything was set up before leaving. I had been to some other dealerships and felt pressured and like sales tactics were being used. None of that here, just simple, excellent service and helpfulness! I look forward to using them to look after my lovely Kia e-Niro. Thank you! Sarah Langley
We are delighted with the Kia EV3 we have purchased. If you are looking for a really great salesman, who is friendly, puts you at your ease and knows his stuff. Ask for Paul Tim Clouter