Kia Sportage 1.6 GDi ISG 2

On arrival at TMS we met Gwen Willet who first established our requirements and then guided us through the process of car selection, purchase and collection. She is very knowledgeable and professional and was helpful throughout. She rang us a week after we collected the car to see how we were getting on with it and again offered her help with any queries we may have. Excellent.

I have now had three Kia vehicles to which I have bought now from Kia Hinckley two Kia Niros, One was a special edition in 2016 & now a level 4 on July 1st this year. Such a great dealership which actually do what they say they will do, no if's or but's. I had a discussion with Gwen the sales lady at Kia Hinckley as she talks my language with regard to buying a car. Everything she said she would do she did even sorted my private plate out to transfer to my new 2021 Kia Niro so I could drive away in it on the day I picked it up and left my old Kia Niro with her. I got a fantastic deal to change my Kia Niro to a new one which I have no regret at doing this. Kia really have got things right with total customer focus which for me is there total No 1 priority. Well done to all at Kia Hinckley, don't change anything its all so good at the way you do things for the customer right now. Thank you to all that got me my new Kia Niro for July 1st to drive away a happy man.

Due to click & collect, I was totally blind as to how clean the condition of the car was. The sales lady gave us pictures & video of everything and the car was as good as described. We drove down from Scotland, collected the car and drove back the same day. Excellent company and a pleasure to deal with.

Level of overall service cannot be faulted. Have already recommended them based on previous experience. Simon and his colleague in service reception always pleasant and cheerful. Also Dave Webb, original car salesman remembered me and had a chat. He did enquire whether I was interested in another new car!!!! I can't knock his attempts at a new sale!!! All staff excellent cannot be faulted. Well Done.

Buying a car from TMS Kia Hinckley was hassle free. The sales person was efficient, pleasant and helpful. The car was as described and prepared to a high standard. During the buying process the sales person kept in contact with me by email and phone and responded promptly to my questions and requests. The hand over was carried out smoothly and felt safe. From my experience I would recommend TMS without reservation.

My experience at TMS Kia Hinckley was great from start to finish. The service levels provided by the staff were extremely professional & more than met my expectations.

TMS Staff provided knowledgable advice without any of the pressurised sales practices used by many. P/X price offered was comparable with other dealers but was offered straight away without the need to haggle. The vehicle was presented in good clean order, sales documentation was clear and concise and all vehicle documentation and history was with the vehicle. Have used this company before and would do so again.

Excellent professional service. Dave Webb guided us through the process effortlessly

Thesales man was kind, and worked out a probe that was right for us and was quickand efficient to get the car to us as soon as possible. 

There is only one word to describe the staff the service and the car that I purchased and that is EXCELLENT

Very good team at this dealership this is the third car that I have brought from TMS can't fault the service during the purchase and after.

A bright modern showroom with courteous and helpful sales personnel. A good range of new and used vehicles on display.

Staff were fantastic. No pressure to buy. Stress free throughout. Nothing was too much trouble. Would recommend TMS Hinckley 100 percent.

Cannot fault the service or honesty. Are always recommending Kia and TMS to people. Keep up the good work. All the staff are very helpful and Knowledgeable and the make you feel valued. Thanks!

I cannot fault this dealership; they are a credit to the Kia family. All the staff I came into contact with were friendly, extremely helpful and knowledgeable. Gwen was extremely helpful and understanding; she coped so very well on my first visit when I was accompanied by my friend and her severely disabled daughter, whose behaviour can be very challenging. Gwen took everything in her stride and even got a hug from Kaitlyn! In my opinion Gwen went above and beyond the call of duty to speed up the purchase process on my behalf and ensure that everything went super smoothly. I have recommended this dealership to my brother and friends. Thank you Gwen and TMS.

Brilliant experience, sales staff friendly, helpful and knowledgeable, felt at ease and liked the fact that you could test drive the car on your own, which I felt was a plus.

Excellentcustomer service, Gwen was superb as was Lee.

Friendly relaxed sales team allowed for a deal that I was happy with. Organised the car quickly as promised. Would recommend.

Sales and finance staff at TMS in Hinckley are helpful, knowledgeable, friendly and above all else, very trustworthy. I live over 70 miles away, but having bought from them before, I was happy to travel to this dealership rather than use my local Kia dealer.

A pleasure from start to finish. Our salesman, who I unfortunately can’t name was great and went that extra mile to get us the exact specification car we wanted. No fuss. No drama.

We dealt with a young sales team member for a click and collect on a Sorento. The hole transaction was simple and straightforward from start to finish. This is a company who cares and Were the ultimate professionals and couldn’t do enough to help us with the purchase. It’s lovely to deal with a company who work on honest family values.

Service was the best really pleased with all of it. The customer service is great everything went smoothly from start to finish only had to wait 1 week to pick my new car up brilliant would highly recommend them to everyone. Thank all at TMS

Expected good service and got it! Vehicle well presented and ready on arrival/collection. My third vehicle purchase from this dealer.

Richardin service was great. Agreed to be flexible with the booking if necessary asI'm expecting a baby any day and might have needed to cancel. Thank you!

From beginning to end I felt special. My requirements were listened to and a satisfactory and economical solution presented. The result a happy customer - even getting a gift at the end before driving away my new car.

Due to Covid 19 restrictions on garages and how they can communicate with customers TMS Kia, Hinckley did a great job. My son dealt with all the communication regarding purchasing a new car on my behalf. But I can honestly say TMS correspondence was very efficient and made any paperwork I had to fill out easy to do. They did all the hard work relating to finance and purchasing my new car. They even delivered my new car at no extra cost. I can honestly recommend TMS Kia, Hinckley. They are a very professional team from the sales team right through to the lady who delivered my car. Thank you TMS Kia, Hinckley. You've made me one happy customer who will use your services again.

From start to finish a superb service.The whole experience of buying my vehicle was excellent and the customer service impeccable and can't be faulted. I have dealt with with other companies over the years and this was the best hands down.I would not hesitate in telling my friends how TMS dealt with my purchase and how pleased I am.I can't thank them enough for making the experience throughly enjoyable. And the flowers were a nice touch.

totally pleasant , professional and polite Raj was very attentive throughout the whole process , taking the time and effort to make the whole experience as stress-free as possible . well worth the effort to drive from Nottingham to make the purchase

Easy experience with no pressure and no rubbish sales pitch. Simply explained what I wanted, what I'd like to pay, met somewhere in between and did the deal.

The salesman was very efficient and friendly and seemed to make it easy with our purchase and we would recommend anyone to buy from him or indeed TMS Hinckley. We also liked the presentation of our new car on collection it was very special. Thank you TMS.

Had my picanto written off so l looked on line and found just what I was looking for at tms

Great experience from start to finish! Couldnt be happier

Not knowing what car we wanted we called at Kia Hinckley and they had a car that had everything we were looking for, the sales man was very helpful and we bought the car.

Raj found is a perfect car and we were well looked after.

Richardin the service department is always willing to help. Perfect service.