After buying two Kia Sportages from Gravells, Narberth, I have recently returned and bought an EV3 model — and I love it!
I’ve been guided by Jason a couple of times now, and he clearly understands what I want in a car. He has ultimately helped me through the process each time. His experience and knowledge have always ensured I felt comfortable, with all questions answered and suggestions made.
Lewis and James were also a massive help when my husband looked at changing his car too, and James was great at guiding me through the controls on the car during my recent pickup.
Services have always been smooth, and I’ve felt looked after during every visit.
I completely recommend Gravells Narberth, Jason and the team, and know I’ll be returning again!
Anonymous
I’ve just purchased our second car from Kia Narberth, a well-established car dealership, and my sincere thanks go to Jason for his part-exchange deal on our Toyota Yaris Excel for a Kia Niro.
His professionalism was, to me, top class, with no pressure at all, plus a complete explanation of every detail I needed to know from start to finish. Many thanks, Jason. Very pleased indeed.
The handover of the new Niro was completed by James and, again, his professional expertise was first class, right down to looking over our new car to make sure everything was okay.
An amazing-looking car and lovely to drive, plus the wife is pleased too. Many thanks to Jason and James for their customer care. Highly recommended dealership.
See you again at service time... from a very happy customer.
Anonymous
My wife has just collected her new Kia Sportage from Gravells Kia Narberth.
An absolutely fantastic experience from start to finish. Brilliant customer service from Jason and James. They were extremely proactive, helpful and very friendly.
I can honestly say it was the best experience I’ve ever had when purchasing a car. Finally, the handover was very thorough and helpful.
Thank you, Jason and James.
Jon and Niki Lacey
Having picked up our new Kia Sportage from the garage yesterday morning, Lewis very kindly explained all the gizmos on our car.
We have had many cars from different makes and suppliers, but never before have we had service like we had yesterday.
Also, never have we had a full tank of petrol. Usually, we’ve only had enough to get to the first garage to fill up.
Lewis also gave us a nice present. He’d heard that I always protect the boot space with a cover so as not to damage it, so he kindly gave us a mat for the boot. Now, if that isn’t wonderful service, I don’t know what is.
Lewis is very nice and chatty. Nothing is any trouble for him, and all the staff are nice and friendly. It was a pleasure picking up our new car yesterday.
Would I recommend Kia? Yes, I would. You get so much more for your money than with some other makes.
We’re so pleased.
Anonymous
Clean and friendly garage. Beautiful cars and very knowledgeable staff.
James looked after me and was very helpful, knowledgeable, patient and a real gentleman.
The car I chose is amazing — even better than I thought it would be, and my expectations were high!
I love the car and can’t imagine there’s a better garage than Gravells of Narberth anywhere else.
Anonymous
Called into Gravells in Narberth for a test drive of an EV5 and a service on our EV6.
The staff are always friendly and very helpful, even when you’re not buying!
Anonymous
Highly recommend Gravells of Narberth and the service and professionalism of Jason Boucher.
I’ve had three Kias now, two of them with Jason’s efficient service.
I love the new model Stonic and can’t wait to be driving around in it!
Nothing is ever too much trouble for the sales team or the aftersales department.
Thanks very much, guys.
Anonymous
A really great service from Lewis.
He was so helpful and friendly, putting my mind at ease and explaining everything. The whole process was so easy from start to finish.
I couldn’t be happier with the service and, of course, my new Kia Sportage.
Thank you.
Anonymous
Amazing experience!
This is my fourth car purchased from Kia Narberth. Lewis is an absolutely fantastic salesman and I really recommend him.
Anonymous
I visited Gravells Narberth for advice around car options. James helped initially and was really thorough in going through all the options.
I returned at a later date and Jozef helped. He was brilliant, very patient and answered all my questions before arranging for a car from another branch to be delivered to Narberth.
That was actioned really quickly and, whilst waiting for my car to be ready, they gave me a courtesy car. They really couldn’t have been more helpful.
I’ve received excellent customer service!
Thank you!
Anonymous
I have been using Gravells Narberth for the last ten years and have had five cars with them over that time. The sales team and service team are always helpful and knowledgable. I always feel like they have my best interests at heart when looking for the best deal when I need to upgrade/change my car.
Anonymous
This morning I picked up my new Kia EV3 from Gravells Narberth. This is the fifth Kia that we have bought from this dealership . The staff are always pleasant and helpful. We have confidence in the after sales support and , over the years, our vehicles have been serviced there giving us complete peace of mind.
Anonymous