KIA Picanto 1.0 DPi ISG 1

I bought my first Kia from West End Garage 3 years ago, I was very nervous as it was my first time buying a brand new car and the sales specialist James Meadley was really good at explaining everything to me and helping me to make the right decision. My car was due for renewal and James called me to pop in and discuss it, again he was so helpful in making the arrangements to the transfer and also explaining the car and setting up the radio etc. for me. I think it is sometimes difficult for a women to go car shopping on her own but I have to say that I would always buy from James. I would also add that everyone at West End Garage are so helpful. As mentioned earlier I first bought a Kia 3 years ago and Sales Specialist James Meadley talked me through the whole process. I had never bought a new car before and never on finance. I explained to James then as I did again in April this year that I had a certain amount of money I could spend. He did not try and sell me extra's as he knew I could not afford them but he did explain everything I could have if I wanted to. He made the whole process simple and easy and I feel very comfortable using him and West End Garage again in 3 years when my car is up for renewal. I feel that James and West End Garage had my best interests as a customer at heart. 

I was kept informed all the way through the purchase from my first enquiry to having the controls explained to me when I picked up the car. The sales man, Nigel Taylor, was always polite, called me back when I left a message and well informed when I asked him any questions about the car. Nigel Taylor was always easy to get a hold of when I was asking when my car would be delivered, he was clear when giving me the pricing and very informative when he handed the car over. And really nice to talk to, very un-pushy.

This is our 3rd car from this Garage, the staff have always been polite and friendly from the word go, always ready to help and answer questions immediately. Top marks with this high standard. 

I arrived at West End garage not having made an appointment I was only going to look at the different Kia Cars as never had one before. Then Tor came over and he was soo helpful, patient and very understanding. I eventually bought the car on the same day. Tor was very helpful, patient and understanding . As I had never bought a new car before and spent that amount of money.

I have already recommended my parents who are in the process of purchasing a car with West End. The sales advisor was extremely helpful, quick to communicate and was always courteous and polite. I could not have asked for more. Tor at West End looked after us end to end and did a great job ??