Just wanted to leave a review about the superb service I received from Bells Motor Group and Jack in particular. I've now got my car and I couldn't be happier with it. The service I received from Jack from start to finish was first class and the little unexpected extras like fitting car mats without me asking and putting half a tank of fuel in my car were very much appreciated. It doesn't cost them a lot but it creates a positive buying experience. I'm so glad I decided to buy my new car from Bells. Malc
Picked up our motability car Monday 19th August.. absolutely delighted with our new kia niro..Gary Page was so helpful and a nice guy overall.. we were treated very well and Gary made us feel at ease no pressure... I would recommed this showroom and the kia ... two very Happy customers. Linda Taylor
Fantastic service very quick service and Gary was very easy to deal with and the communication back and forth was very good would definitely recommend his customer service and this company. Crystal S Bell
Picked up our motability car Monday 19th August.. absolutely delighted with our new kia niro..Gary Page was so helpful and a nice guy overall.. we were treated very well and Gary made us feel at ease no pressure... I would recommed this showroom and the kia ... two very Happy customers. Linda Taylor
Selected my new car through Bells which the service recieved was impeccable. From order to delivery 100% communication a feedback. I know I'm going for my next car ???? well done Jack C and Co ?? Martin Dummer
This is my third car from Kia as a motability customer. I would like to thank Jack Churcher in particular for ensuring my experience from start to finish is a positive one. He kept me informed along the way and was there to help if I needed it and is still available for any concerns I may have. Thanks again. Mandy Lupson
Great back up service from sales manager. Made me feel at ease with my decision. Thank you William McVeigh
I cannot recommend Kia - Bells Motorgroup enough. From start to finish, James Gibbs gave exemplary customer service and was a joy to talk to. It’s refreshing to find someone with integrity, transparency, compassion and professionalism. Every time James promised to contact he did, no question was daft and he went above and beyond to support me through the process. Every step was explained clearly, patiently and with empathy for my family’s needs. I haven’t experienced customer service as good as that in a very long time and he’s a total credit to the company. I’m over the moon and hope James can see what a positive impact he had - I’ll be forever grateful for his kindness. Anna-Lisa Taylor
Took my Kia to Bells for a service and MOT. The whole process from booking it in to collecting it was very smooth. A courtesy car was sorted for me which was great. On the day, Georgia sorted everything out for me wonderfully and kept me informed of the progress. Car was left lovely and clean too! Ciara Burke
Most cars these days are very similar, so, for us, Customer Service is massive when deciding where to go and what to get. After a huge downward turn in service at our previous Renault dealership we decided to look around at other makes and widen our net. We turned up to just have a look one afternoon and were greeted by Mitchell, he was helpful and showed us around and even arranged a test drive for us there and then. After taking a Sportage out for a drive we went back and placed an order. We dealt with Jack for this who is very professional, helpful, friendly and answered all of our questions. We knew collection date was a few months away but Jack kept us regularly updated on progress and we were never left 'wondering'. Today was collection day and everything was so easy and all ready for us, we were offered drinks whilst we completed the paperwork and once all that was done Jack spent a good while explaining the car to us and the Kia app and answered several 'what's that button for?' questions with a smile. The car is amazing, the service amazing and we're really happy with our choice. Sarah
Collected my car from the Northampton branch and I am so so happy! I've never bought a car on my own before as my husband has passed away. I was so scared and didn't know anything but Nick was amazing! He helped me sort everything which was reassuring for me! The whole process was quicker and easier than I thought it would be. Anyone buying a Kia in Northampton- ask for Nick! He is so knowledgeable, helpful and patient! Andrea Munns